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Customer Center

Shipping Policy

Thank you for visiting and shopping at Mall71. Following are the terms and conditions that constitute our Shipping Policy.

  • Shipment processing time

All orders are processed within 12-48 hours for grocery items, and 1-3 business days for other items.

  • Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Shipment to

Mall71 ships to addresses within the UAE Territories only.

  • Shipment confirmation & Order tracking

You will receive a shipment confirmation email if the order has been shipped / dispatched.

  • Damages

Mall71 have a return policy for any products that arrived damaged or defective during shipping. If you received your order damaged, please contact us using the       return option from your orders screen to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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